Best Western I-5 Inn & Suites

The staff is absolutely amazing! The front host ( Chanda?) greeted us with kindness and enthusiasm later in the evening. She went out of her way to help us park a giant truck and trailer. Breakfast was delicious and also met with familiar smiles! This spot is amazing for hospitality but a little noisy .. of corse- it’s the CA I- 5!!

Front Office staff is professional, courteous, knowledgable and welcoming. I believe I worked mostly with the young lady with long black hair (perhaps management staff?) She was Fantastic! Will absolutely stay again when I'm in town. Cleaning, security, and maintenance staff all very pleasant. Well Done! Thank you. Also, loved the hard copy under my door in the am. Makes fixing any issues better for me, if I wish to extend, or have questions. Gives the staff at front desk more time to make adjustments if needed before the "check-out" time rush up front of house.

very Clean and comfortable staff very courteous

I've stayed in 10 hotels since the Pandemic began and every one of them have advertised HOT Breakfast yet served a Cheap bag breakfast. I, however am not concerned with the 0.03% chance I may contract this illness and would prefer to make my own choice on whether or not to have a proper hot breakfast versus a cheap bag breakfast. It is my opinion the hotels have used THIS Pandemic as a form of cutting costs while still charging the same rate.